Unflagged ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.
1. Information We Collect
Information You Provide
- Account information: Email address, password, and payment information when you create an account or subscribe.
- Listing text: The text you submit for scanning (titles, tags, descriptions). We process this to provide our service.
- Communications: Information you provide when you contact us for support.
Information Collected Automatically
- Usage data: Pages visited, features used, scan history.
- Device information: Browser type, operating system, device type.
- Log data: IP address, access times, referring URLs.
- Cookies: We use cookies to maintain sessions and remember preferences.
2. How We Use Your Information
We use your information to:
- Provide and maintain our service
- Process your scans and deliver results
- Process payments and manage subscriptions
- Send service-related communications
- Respond to support requests
- Improve our service and develop new features
- Detect and prevent fraud or abuse
- Comply with legal obligations
3. What We Don't Do
We do NOT:
- Sell your personal information to third parties
- Share your listing text with third parties (except as needed to provide the service)
- Use your listing text for any purpose other than providing scan results
- Send marketing emails without your consent
4. Data Retention
- Account data: Retained while your account is active, deleted upon request or account closure.
- Scan history: Retained for 90 days to allow you to review past scans, then automatically deleted.
- Payment records: Retained as required for tax and legal purposes.
5. Data Security
We implement reasonable security measures to protect your information, including:
- Encryption in transit (HTTPS/TLS)
- Encryption at rest for sensitive data
- Access controls limiting who can view your data
- Regular security reviews
However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
6. Third-Party Services
We use third-party services to operate our business:
- Stripe: Payment processing. See Stripe's Privacy Policy.
- Supabase: Database and authentication. See Supabase's Privacy Policy.
- Anthropic: AI processing for scans. Listing text is sent to Anthropic's API. See Anthropic's Privacy Policy.
- Analytics: We may use analytics services to understand how our service is used.
7. Your Rights
Depending on your location, you may have the right to:
- Access: Request a copy of your personal data.
- Correction: Request correction of inaccurate data.
- Deletion: Request deletion of your data.
- Portability: Request your data in a portable format.
- Objection: Object to certain processing of your data.
- Withdrawal: Withdraw consent where processing is based on consent.
To exercise these rights, contact us at privacy@unflagged.io.
8. GDPR (European Users)
If you are in the European Economic Area (EEA), UK, or Switzerland:
- Legal basis: We process your data based on contract performance (to provide our service), legitimate interests (to improve our service), and consent (for optional features).
- Data transfers: Your data may be transferred to and processed in countries outside the EEA. We use appropriate safeguards for such transfers.
- Supervisory authority: You have the right to lodge a complaint with your local data protection authority.
9. California Residents (CCPA)
If you are a California resident:
- You have the right to know what personal information we collect and how we use it.
- You have the right to request deletion of your personal information.
- You have the right to opt out of the sale of personal information. We do not sell personal information.
- We will not discriminate against you for exercising your privacy rights.
10. Cookies
We use cookies for:
- Essential cookies: Required for the service to function (authentication, security).
- Preference cookies: Remember your settings and preferences.
- Analytics cookies: Help us understand how the service is used.
You can control cookies through your browser settings. Disabling essential cookies may prevent you from using the service.
11. Children's Privacy
Our service is not intended for children under 16. We do not knowingly collect information from children under 16. If you believe we have collected such information, contact us immediately.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy with a new "Last Updated" date.
13. Contact Us
For privacy-related questions or to exercise your rights:
Email: privacy@unflagged.io
By using Unflagged, you acknowledge that you have read and understood this Privacy Policy.